Privacy Policy

Last updated: March 2026

At Holystic Wellness, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website holysticwellness.org or make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, including:

Personal details: Name, email address, phone number, and billing/shipping address when you place an order or create an account.
Payment information: Payment card details processed securely through our payment provider. We do not store your full card details.
Communications: Any messages or enquiries you send us.

We also automatically collect certain information when you visit our site, such as your IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations and updates
Respond to your enquiries and provide customer support
Send you marketing communications (where you have opted in)
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as payment processors and delivery partners), provided they agree to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability

To exercise any of these rights, please contact us at the details below.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Holystic Wellness
Website: holysticwellness.org
Based in the United Kingdom